Epic Building Service - Property Management - Compliance Management Service

1. Tenant Management Services

Tenant Screening and Placement: Advertising rental properties, Conducting background and credit checks, Verifying employment and references
Lease Management: Drafting and renewing lease agreements, Enforcing lease terms and conditions
Rent Collection: Setting up online payment systems, Sending reminders for due or late payments, Handling eviction processes for non-payment
Tenant Relations: Addressing tenant concerns and complaints, Mediating conflicts between tenants

Routine Maintenance: Plumbing, electrical, and HVAC system upkeep, Appliance repairs and replacements, Lawn care and landscaping
Emergency Repairs: 24/7 response to urgent issues (leaks, power outages, etc.), Coordination with contractors for immediate fixes
Preventive Maintenance: Scheduling regular inspections, Seasonal upkeep (e.g., winterization, gutter cleaning)
Vendor and Contractor Management: Sourcing and supervising maintenance professionals, Negotiating service contracts

Rent and Fee Management: Collecting monthly rents and other fees, Depositing funds into property owner accounts
Budgeting: Preparing annual property maintenance budgets, Forecasting future expenses
Accounting: Providing monthly and annual financial statements, Tracking income and expenses for tax purposes
Bill Payments: Paying utilities, insurance, mortgages, and property taxes on behalf of owners

Property Marketing: Professional photography and videography, Online and offline advertising, Virtual tours and open houses
Vacancy Management: Reducing vacancy periods by proactive marketing, Maintaining a waiting list of potential tenants
Market Analysis: Determining competitive rental rates, Conducting periodic market research

Lease Enforcement: Handling lease violations (noise, unauthorized pets, etc.), Coordinating evictions in compliance with local laws
Compliance Management: Ensuring properties meet local building codes and safety regulations, Managing property inspections (fire, health, etc.)
Risk Management: Advising on liability and insurance coverage, Assisting with claims processing

Move-In and Move-Out Inspections: Documenting property conditions with photos/videos, Managing security deposit deductions
Routine Property Inspections: Checking for maintenance issues, Ensuring tenants are adhering to lease agreements
Seasonal Inspections: Inspecting for weather-related damage or risks, Preparing properties for different seasons

Project Oversight: Coordinating renovations and upgrades, Managing contractors and timelines
Design Consulting: Recommending design improvements to increase property value, Managing staging services for sales or high-end rentals

Association Management: Collecting HOA fees and dues, Coordinating community meetings
Shared Amenities Management: Maintaining pools, gyms, and recreational areas, Handling bookings and reservations
Rule Enforcement: Ensuring compliance with HOA or community rules, Addressing resident complaints

Smart Property Solutions: Installing smart locks, thermostats, and security systems, Providing remote access for tenants and contractors
Corporate Housing Management: Leasing properties to corporate clients for short-term stays

Short-Term Rental Management: Managing vacation rental bookings (e.g., Airbnb, VRBO), Coordinating cleanings between guests
Property Management Software: Setting up portals for tenants to pay rent, submit requests, and communicate, Offering owner dashboards for financial tracking
Relocation Assistance: Helping tenants or owners relocate, Managing furnished rental properties
Luxury Property Management: Concierge services (housekeeping, valet parking, etc.), High-end maintenance and amenity management

Investment Guidance:
- Advising on property purchases or sales
- Conducting property valuation and ROI analysis
Portfolio Management:
- Managing multiple properties for investors
- Diversifying property portfolios
Exit Strategies:
- Assisting owners in preparing properties for sale
- Transitioning properties from rentals to sales

Natural Disaster Preparedness:
- Securing properties before hurricanes, storms, etc.
- Floodproofing and earthquake retrofitting
Disaster Recovery:
- Coordinating insurance claims and repairs
- Restoring properties after fires, floods, or vandalism